Review of the Week: “In Love with These Sheets”

It’s time again for our customer Review of the Week! When it comes to bedding, customers spend literally 1/3 of their lives using the products, so it’s important to find the pillow, comforter, mattress pad or, as in this case, sheets, that are just right for them. This customer purchased a set of our 400 thread count Egyptian Cotton sheets and absolutely loves them. The customer was also quite pleased with our handwritten note we include with EVERY single order and our 25% repeat customer coupon. Take a look below at our Review of the Week! In Love with These Sheets I absolutely love these sheets! I just got them and couldn’t wait to open the package – they’ll be on the bed by tonight in fact. I love the color and as I’ve spent the past 5 years looking for a nice, rich, forest green, finally finding them is all that more satisfying. What I really love though is the feel. I spent a good few hours researching sheets, because the last time I ordered some online, they weren’t quite the weight and feel I was looking for. These are exactly what I had in mind though. Soft but not clingy, smooth but not silky. They feel very real and very luxurious at the same time. 519BMK8z3rL._SL1500_They breath well too, so I’m sure we’ll be comfortable in them all year (despite the current hot spell we’re having). The stitching and weave both look very well done, so I’m not nervous about them lasting, but I will try to remember and come back in a few months or even a year from now to update how well they’re holding up. The icing on the cake was when I looked over the invoice and found a note from the company. It was nothing special on it’s own, just the standard letter about how they strive to make an exceptional product and aim for equally good customer service. What really impressed me was the little hand written note of thanks next to the signature. Examining it closer only confirmed – this is ink on paper, not a standard photocopy. That personal touch was very nice. Unlike most such attempts at this, it didn’t strike me as cheesy or forced so much as a genuine desire to reach out to their customers. The speed at which they shipped these is evidence of that customer service, but since I had no issues, I suppose I won’t get to test that any further. I was already thinking I’d be getting some extra pillow cases if I liked these, but now I think I may even splurge on a second set of sheets. I know I’ll be sad one day if I can’t find something equally awesome, so I may as well save myself the heartache and stash a back up set in the closet for later. Hopefully it’ll be years before I actually need them, but maybe a second color or something, just so I can change it up. The fact that they’ve included a 25% off coupon doesn’t hurt either. Again, I love these sheets; they’re better than I dared hope, match the description exactly (including the color) and therefore totally worth the money. I actually wish I could give them 6 stars. If you buy any of our products, we sure to leave us a review. And as usual, thank you all so much for your order, we truly and sincerely appreciate it!

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ExceptionalSheets.com Announces the Launch of Their Sister Website, eLuxurySupply.com

Screen Shot 2014-07-21 at 9.20.51 PMExceptionalSheets.com is proud to announce the launch of their sister website,eLuxurySupply.com, an E-commerce website specializing in luxury items for the home and garden, as well as multiple other lifestyle categories. All of the ExceptionalSheets.com luxury bedding products, such as Egyptian Cotton bedding and bath linens, the company’s line of hotel style mattress toppers, pillows, duvets and comforters, will be featured on the new site, but will be accompanied by multiple other product categories and product types.

According to company president Paul Saunders, the website was created to allow the parent company, Sam Tucker LLC, to diversify their product categories with new, inclusive branding.

“The idea for this E-commerce venture was born after securing strategic partnerships that allowed us to branch out of the luxury linen market, and it made sense to establish a destination to sell in non-bedding categories,” said Saunders. “eLuxury Supplywill offer the same Egyptian Cotton bed and bath linens and luxury bedding products that we offer on ExceptionalSheets.com, but the focus will be on providing a much more diversified product selection that will include home, garden, accessories, clothing and many other lifestyle items,” said Saunders.

“At eLuxury Supply, we are offering some of the finest luxury linens and bedding in the world, while also specializing in items such as Egyptian Cotton bath towels and robes, smoker pellets, athletic gear and clothing, fashion accessories and a multitude of other home and garden products,” Saunders said. “We also offer a Customer Service experience that you will not find with any other luxury retailers online and we will go to whatever lengths necessary to create a positive experience for our customers,” he said.

The website will be offering weekly and daily deals on its diverse selection of products and are encouraging customers to sign up on the homepage for the company newsletter to receive an instant 10% off their order.

Just like ExceptionalSheets.com, eLuxurySupply.com offers 100% free domestic shipping for anywhere in the contiguous United States as well as worldwide shipping for nearly all items on their website.

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Customer Email of the Week

We usually feature a product review of the week that caught our attention, but this week we wanted to share a great email that we received. This is from one of our sheets customers that responded back to a follow up email checking on how her customer experience with us was.

“I thank you for the email follow up and I just wanted to tell you how impressed I was with your customer service. From the minute your package arrived with a little hand-written smiley face on the outside of the package to the hand-written letter insert, I was just so impressed with your service; I think you could have sent me a box of rocks and I would have been happy. Being a small business owner myself, I know how important the small gestures can be in a transaction. The sheets arrived much sooner than expected and the packaging was outstanding. Now, for the sheets…. My husband LOVED them – he said they are the best sheets we have ever owned…..I too would agree. I will also be passing your company name along to my clients. I run a vacation rental business/real estate company and we are often buying sheets on behalf of our owners – you will come highly recommended! Thank you and I can promise you we will be doing business again!”
-A. B.

We love hearing from all of our customers, so please let us know how we are doing by contacting us about your product, your order or anything else that you might need!

 

 

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Thank You Team Tennessee !

Today we wanted to heap some praise on our amazing team making our mattress pads in Martin, TN. Last month, they shipped out 9,200 mattress pads all over the world and, in the words of our company president, “next stop, 92,000!” They are making the best mattress pads on Earth right here in the United States. All of us in Evansville want to take a moment to send a huge THANK YOU to Team Tennessee for all of their dedication and hard work. Well done!

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Only a Few More Days to Receive Your Complimentary Comforter from Exceptional Sheets!

We had such a great reaction to our July 4th promotion, we have extended it and you have until July 14th to get your free comforter or 15% off your entire order! From now until 11:59pm on July 14, 2014, you can get the deals of the summer at ExceptionalSheets.com! We are offering a Free White Alternative Down Comforter with any order over $100 by just using the code FCJULY4 at checkout! Or, you can receive 15% off your entire order by using the code SAVE714 on the best in luxury bedding this summer at ExceptionalSheets.com!

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Review of the Week: Super Comfortable For My Little One!

It’s time again for our Review of the Week, where we find the best of the product reviews that we have received recently. We receive a lot of positive feedback on all of our mattress pads, and this week, we wanted to share a review for our mattress pads custom made for the youngest among us! Take a look at this review for the Toddler Extra Plush Mattress Pad.

Super Comfortable For My Little One!

I love this mattress pad for the little one. So often, our little ones are left to sleep on hard mattresses with thin sheets. I like for my little guy to have a little more comfy padding. This mattress pad fits perfectly in the crib and has just the right amount of fluff. You do need to be careful because you don’t want babies to “sink” too much into bedding – but a little extra is really nice. The mattress pad is extremely well made and durable, and held its shape very well when it came out of the washer and dryer, and we didn’t notice any shrinkage. You could also use this mattress in a Pack and Play; they are so hard if you put nothing underneath the sheet. We haven’t tried this on a toddler bed, but it appears that it will fit just fine. We are very happy with this product!

If you purchase any of our products, we always appreciate hearing your feedback, so leave us your own review. And, as usual, thank you all!

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ExceptionalSheets.com Offers the Best Tips for Proper Care of Egyptian Cotton Sheets

Egyptian Cotton sheets are some of the most sought after luxury items in the world, and knowing how to take care of them is key to their longevity. Online luxury linen and bedding retailer ExceptionalSheets.com wants to offer some tips on making your Egyptian Cotton bed sheets go the distance and last for years to come.

Egyptian Cotton sheets are made from cotton grown and harvested in the Nile River Valley, and their softness and durability comes directly as a result of the cotton’s silky fibers and the mercerizing process used on the cotton after its harvest. The cotton’s strong and extra-long fibers are the reason why people will go to great lengths to own sheets made exclusively from it, and following a few simple rules will help to keep Egyptian Cotton sheets soft and luxurious for years to come.

ExceptionalSheets.com’s Business Development Associate Kyle Schmidt is the company’s true authority on the subject of Egyptian Cotton, and he says that proper care for the sheets is vital to their longevity.

“With the proper care and laundering, Egyptian cotton sheets will actually improve with age and get softer and softer which each wash,” says Schmidt. “A “less is more” approach is needed to prolong the life of the sheets and will enhance their softness and comfort level,” he continued.

Schmidt says Egyptian Cotton sheet owners should follow these steps for washing their sheets: Pour in half the amount of detergent that you would normally use and do not use chlorine bleach. He says that the non-chlorine variety of bleach should be used very sparingly on white or off-white sheets.

He also says that using the lowest agitation setting is necessary, as well as using cold water. Washing with hot water can damage the sheets and cause pilling and other issues.

Egyptian cotton linens should always be washed completely by themselves with no other laundry. Pilling can be caused by washing sheets with socks and other clothing. This is also because zippers and buttons on clothing items can snag and damage the linens.

Schmidt says that the best way to dry sheets is naturally outside, but they are machine dryable, as long as a few different directions are followed.

“It is ideal to avoid machine-drying your linens because line-drying preserves the integrity of the threads,” he said. “That said, if you must machine dry them, use the lowest heat setting and do not dry the sheets any longer than is necessary.”

Schmidt says that, if possible, you should remove the linens from the dryer when still slightly damp and air-dry them to complete the process. People should also avoid drying at high temperatures.

Schmidt closes his thoughts by noting, “Taking care of this kind of item is the best way to make your investment pay off in the form of comfort,” he said. “Egyptian Cotton sheets are a true luxury and are worth a little extra effort to be able to enjoy for many years to come,” he said.

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Celebrate July 4th with a Complimentary Comforter from Exceptional Sheets!

From now until 11:59pm on July 4, 2014, you can get the deals of the summer at ExceptionalSheets.com! We are offering a Free White Alternative Down Comforter with any order over $100 by just using the code FCJULY4 at checkout! Or, you can receive 15% off your entire order by using the code SAVE714 on the best in luxury bedding this summer at ExceptionalSheets.com! unnamed (2) unnamed (1)

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Save 20% On Our Top Reviewed Items!

Time is running out to save 20% off on a collection of our most highly reviewed products! The deal ends tomorrow, so get over to the site to purchase the best of our 5 Star rated bedding at 20% off with the code TOPRATED at checkout!

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ExceptionalSheets.com Announces Our First 100% Organic Product With The New Buckwheat Pillow

A need for organic products is on the rise in all industries, and the luxury bedding business is no exception. Online luxury linen retailer ExceptionalSheets.com is announcing their first 100% organic product with their USA made Organic Buckwheat Pillow. These 100% organic buckwheat pillows are filled with the shells of buckwheat seeds and the company says that they are very happy to be accommodating their customers’ desires to be environmentally conscious.

“Customers have been filling up our inbox for months with questions about organic products, and after much research and development, we decided to release this pillow to the delight of many,” says Customer Service Lead Brett Houchin. “Providing 100% organic products to our customers has been a goal for us since the inception of the company, and we are delighted to be making this a reality,” he says.

The Buckwheat pillows offer many benefits that set them apart from other pillows on the market. The Buckwheat pillows are malleable and conform to and support the head and neck in any position. They do not try to return to their own predetermined shape and do not flatten like conventional pillows. They also have improved ventilation because the buckwheat hulls allow air circulation, which prevents heat build up in your pillow.

Houchin says that these products are perfect for anyone using pillows to relieve head or neck pain. “These pillows provide a huge amount of support to the head and neck muscles that will deliver relief from muscle and nerve tension in this area,” he said. “Many people have found relief from neck and shoulder pain as well as from tension headaches and other discomforts using these pillows,” he continued.

The buckwheat pillows have an added incentive to buyers because of their status as a 100% organic item. Most buckwheat pillows, while filled with organic filling, are encased in a non organic ticking. The Exceptional Sheets Buckwheat Pillow is not only filled with organic buckwheat, but are also encased in a 100% organic cotton casing.

Kyle Schmidt, Business Development Associate for Exceptional Sheets, says that the desire for these types of products is there and the company is in plans to grow this category.

“The massive success of the buckwheat pillow has prompted us to start developing other organic products and we plan to offer 100% organic sheets, towels and mattress pads in the near future,” Schmidt said.

The company also reminds customers that these products are made in the United States and are helping to create jobs at home. “While most companies are sending their manufacturing overseas, Exceptional Sheets continues to sell pillows that are made right here in the United States,” said Schmidt.452bc8bb1461a40362357d8_m

 

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